Privacy Policy

Last Updated: 1 November 2024

Welcome to The Fluency Company (“we,” “our,” “us”). We are committed to protecting and respecting your privacy. This Privacy Policy explains what personal information we collect from you, how we use it, and your rights under the General Data Protection Regulation (GDPR).

1. Information We Collect

   We collect and process personal information that you voluntarily provide when you use our website. This includes:

   Contact Information: If you submit a form on our website, we collect your name, email address, and any other information you choose to provide in the message.

2. How We Use Your Information

   We use the information collected to:

   Respond to Inquiries: Information provided in the contact form is used solely to respond to your requests and provide the information or services you’ve asked for.

3. Legal Basis for Processing

   Under GDPR, we rely on the following lawful bases for processing your personal information:

   Legitimate Interests: We process contact form data to respond to inquiries, which is necessary for our legitimate interest in providing and improving our services.

   Consent: By using our website and submitting your information, you consent to this Privacy Policy.

4. Data Retention

   We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy.

5. Data Sharing and Transfers

   We do not share, sell, or transfer your personal information to third parties, except as required by law.

6. Your Rights

   Under the GDPR, you have the right to:

   • Access the personal data we hold about you.
   • Rectify any inaccurate or incomplete information.
   • Request Deletion of your personal information (where applicable).
   • Restrict the processing of your personal information (where applicable).
   • Object to our processing of your data in certain circumstances.

   To exercise any of these rights, please contact us at [email protected].

7. Data Security

   We take appropriate security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, please note that no method of transmission over the internet or method of electronic storage is 100% secure.

8. Changes to This Privacy Policy

   We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

9. Contact Us

   If you have any questions about this Privacy Policy or our data practices, please contact us at:

   Email: [email protected]

   Note: This Privacy Policy applies only to The Fluency Company and does not cover any links to external websites that may appear on our site. We encourage you to review the privacy policies of any other websites you visit.